Within the context of pre-anaesthetic consultations at the anaesthesia department of the medical complex of Saint Quentin, the admission of patients has been enlivened by the screening of a video focusing on patients.

This innovating action aims at making the most of the time spent by people in waiting rooms by informing them and giving them support.

The guiding theme of this film which was produced within the hospital rests on a precise analysis of the patients' expectations and questions before an anaesthetic and offers a series of adapted answers.

The video, aimed at the general public, is displayed repeatedly in the waiting room of the anaesthesia department and has been enthusiastically received.

It effectively contributes to improving the quality of care by making things less dramatic and by informing people.