When the patient takes charge of his illness – as seen in Pulsations TV No. 120 Sharing responsibility for your treatment – this presents a challenge for many people with chronic illnesses. 30 years ago, the GUH were pioneers in the development of therapeutic education. Based on patient motivation and involvement, this alternative approach to care, first used to manage diabetes, is now used for 35 other conditions. We find out more by hearing about the experiences of Claire, Stéphanie and Alex.